Within the framework of raising the efficiency of security officials at Ain Shams University, the Community Service and Environmental Development Sector organized the first workshops to develop their skills, under the auspices of Prof. Mahmoud El-Metini, President of Ain Shams University, and Prof. Dr. Hesham Temraz, Acting Vice President for Community Service and Environmental Development, and supervising Mr. Suhail Hamza, Assistant Secretary of the University for Community Service and Environmental Development, lectured by Dr. Ahmed El-Sayed Abdel Moneim, Director of the Psychological Counseling Center at Ain Shams University.

In the presence of the university security leaders, whose topic was about communicating with others and managing difficult situations, as the workshop witnessed a great interaction and response between the attendees and the lecturers, and it was very fruitful. Efficiency of the roles of university security sector employees.