The Faculty of Arts at Ain Shams University organized a free workshop entitled The Importance of Quality, under the patronage of Prof. Mohamed Diaa Zein Al-Abedeen, President of Ain Shams University, Prof. Hanan Kamel Metwally, Dean of the Faculty of Arts, Ain Shams University, supervised and presented by Prof. Howaida Abdel Hamid, Director of the Performance Evaluation and Quality Assurance Unit.

The workshop addressed the college’s strategic plan, including the vision, mission, goals, strategic objectives, executive plan, environmental SWOT analysis, the concept of job descriptions, core values, a job satisfaction questionnaire, the training needs of the administrative staff, the benefits of accreditation for the college, the concept of quality, and the role of departments supporting educational programs. The workshop also included an introductory lecture and awareness-raising presentations.

The workshop, which aims to spread awareness of the importance of quality in academic work, reviewed the most important principles and concepts on which quality culture is based, such as strategic planning, environmental analysis, the importance of measuring and evaluating performance and using various evaluation tools to achieve quality in work.