Under the auspices of His Excellency Prof. Mahmoud El-Meteini, President of Ain Shams University, and Prof. Dr. Ayman Saleh, Vice President for Graduate Studies and Research, and under the supervision of Prof. Neven Assem, Director of the Training and Development Center, Ain Shams University, and Prof. Asmaa Hamad, training coordinator at the center, the activities of the first day of the sign language training program for the staff of the National Postal Authority of Egypt started, which aims to build the capabilities of the staff of the authority to deal with citizens of determination who are deaf and hard of hearing, and to provide all the services that distinguish the authority to all citizens in the same way. Efficiency, in accordance with the presidential directives and in line with Egypt's Vision 2030 and in implementation of the initiative implemented by the Human Capital Management and Development Sector at the Egyptian Post.