Quality Assurrance

Overview of the Unit

All higher education institutions aspire to achieve a qualitative shift in the quality of higher education, scientific research, and community service, contributing to the development of the young human capital that makes up over half of Egyptian society. This capital should be capable of building a modern and strong state based on knowledge and able to compete regionally and internationally. Therefore, the real investment is in higher education, which is the backbone of human development tied to the Egyptian vision.

The Faculty of Nursing at Ain Shams University secured its first accreditation from the National Authority for Quality Assurance and Accreditation of Education on 21/8/2011, and it received reaccreditation for the second consecutive time in March 2017. It is the first faculty at Ain Shams University to be accredited twice in succession.

The Faculty of Nursing at Ain Shams University strongly believes in the importance of human factors and team spirit. Since 2004, it has made every effort toward quality and accreditation, with all faculty members, supporting staff, administrators, and students actively supporting all activities aimed at improving the quality of the educational process. This effort is coordinated with the Quality Assurance Unit and the college administration to achieve the desired goal of excellence in all areas, supported and guided by wise and aware leadership.

ision

The Quality Assurance Unit at the Faculty of Nursing, Ain Shams University aims to make the faculty a leader in the field of quality and accreditation at the local, regional, and global levels.

Message

The mission of the Quality Assurance Unit is to establish an internal system for improving the comprehensive continuous institutional evaluation of all elements of the educational process and its management, ensuring the ongoing development of all systems and resources that support the efficiency of the educational process. This prepares nursing professionals who are capable of innovation, creativity, leadership, and excellence, providing safe services to the community, contributing to environmental development, and competing internationally in educational and research practices while utilizing the best available resources.

Objectives of the Quality Assurance Unit

The Quality Assurance Unit aims to fulfill its mission of ensuring quality within the faculty through the achievement of the following objectives:

Enabling the faculty to achieve its mission through continuous evaluation, performance development, and improvement of the quality of the educational process.
Reviewing and developing academic programs and course contents to meet the requirements of educational quality assurance, in collaboration with the unit’s working team and departmental coordinators.
Participating in the formulation of improvement plans and corrective actions to address weaknesses and confront external threats.
Creating an environment that promotes the dissemination of quality concepts among students, faculty members, and staff, and advancing the process of continuous improvement in all areas of education and institutional development.
Applying principles and standards of quality based on the criteria of the National Authority for Quality Assurance and Accreditation of Education (NAQAAE), in alignment with the college’s vision and mission.
Enhancing national communication channels concerned with higher education quality, enabling the faculty to exchange expertise in the development of educational, research, and community service performance.
Activating evaluation and internal review activities within the faculty through specialized surveys related to the educational process, faculty members, and administrative staff.
Promoting a culture of quality and raising awareness of the importance of implementing evaluation programs among all faculty members and staff across academic and administrative departments.
Encouraging student participation in quality-related activities within the faculty.
Supporting the quality assurance and accreditation process, and encouraging all academic departments to participate in meeting accreditation requirements.
Supporting continuous improvement processes by guiding those responsible for development activities in various fields to meet quality standards.
Preparing the faculty for obtaining institutional and academic reaccreditation.

Formation of the Board of Directors of the Quality Assurance Unit

The Board of Directors of the Quality Assurance and Accreditation Unit is formed according to the following illustrative form:

Name

Job

Prof. Dr. Sahar Moussa Souleiman

Dean of the Faculty (Chairman of the Board of Directors)

Prof. Dr. Hala Mohamed Mohamed.

Vice Dean of the Faculty for Education and Students Affairs (Member)

Prof. Dr. Haym Refaat Sayed Tantawi.

Vice Dean of the Faculty for Community Affairs and Environmental Service (Member)

Prof.Dr. Samar Faltas Marzouk

Unit Director

Prof. Dr. Manal Salah

Unit Advisor

Asst. Dr. Nimat Allah Gomaa Ahmed

Unit Advisor

Job Description Card (1)

Job Title: Quality Assurance Unit Advisor

Job Summary:
The jobholder is responsible for providing technical consultancy to the Faculty’s Quality Assurance Unit.

Reports to:
Prof. Dr. / Dean of the Faculty (Chairperson of the Board)

Duties and Responsibilities:

Provide technical consultations to the Quality Assurance Unit team.
Participate in the development of the strategic, executive, follow-up, and improvement plans of the Faculty.
Attend periodic Quality Unit meetings when required.
Review the Faculty’s environmental analysis.
Review the Faculty’s annual report.
Contribute to the preparation of the self-study report.
Participate in critical decision-making processes related to the Quality Unit.

Job Requirements:

PhD in Nursing Sciences.
Minimum of 3 years of experience in the field of quality within the Faculty after obtaining the PhD.
Effective communication and teamwork skills.
Participation in specialized quality assurance training courses and workshops.

Job Description Card (2)

Job Title: Director of the Quality Assurance Unit

Job Summary:
Responsible for managing and following up on all administrative and technical tasks and activities of the Quality Unit through planning, implementation, coordination, and evaluation of the quality of the educational process within the Faculty.

Reports to:
Prof. Dr. / Dean of the Faculty (Chairperson of the Board)

Supervision Scope:
Deputy Directors of the Unit, secretarial staff, departmental quality coordinators, and student team.

Duties and Responsibilities:

Review the Unit’s annual implementation plan.
Prepare and review the Unit’s documentation and forms.
Write reports and issue recommendations related to quality assurance and performance improvement.
Monitor compliance with standards of the National Authority for Quality Assurance and Accreditation of Education (NAQAAE).
Provide technical support related to quality plans in coordination with deputy directors.
Review departmental reports.
Review program and course specifications and reports.
Supervise departmental quality coordinators.
Review and submit the Faculty’s annual report to the Faculty Council.
Communicate with external training providers in the field of quality.
Liaise with quality-related bodies such as the University Quality Assurance Center.
Coordinate quality efforts with the Dean, Vice Deans, and Heads of Departments.
Review all quality activities in coordination with the Unit’s deputy directors.

Job Requirements:

PhD in Nursing Sciences.
Minimum of 3 years of experience in the Faculty post-PhD.
Participation in Faculty quality projects.
Communication and teamwork skills.
Attendance of specialized quality training courses and workshops.

Job Description Card (3)

Job Title: Deputy Director for Technical Affairs – Quality Assurance Unit

Job Summary:
Assists the Unit Director in following up and managing quality-related tasks through planning, implementation, coordination, and evaluation of quality activities within the Faculty.

Reports to: Director of the Quality Assurance Unit
Supervision Scope: As per the organizational structure.

Duties and Responsibilities:

Identify training needs for departments in the field of quality.
Conduct awareness campaigns and programs on quality achievements.
Provide technical consultation to departments.
Prepare for periodic visits by the University Quality Assurance Center.
Participate in developing and updating quality evaluation tools and surveys.
Review the monthly achievements report.
Draft and submit the Faculty’s annual report to the Director.
Prepare the Unit’s annual implementation plan and present it to the Director.
Supervise course specifications and reports review via departmental coordinators.
Organize and conduct regular quality team meetings.
Supervise documentation organization and quality in the Unit.
Design and implement a documentation system for records and reports.
Participate in departmental performance evaluation.
Perform statistical analysis of quality-related surveys.
Follow up on the execution of the Unit’s implementation plan with the Director.

Job Requirements:

PhD in Nursing Sciences.
Minimum of 3 years of experience in the Faculty post-PhD.
Participation in Faculty quality projects.
Communication and teamwork skills.

Job Description Card (4)

Job Title: Deputy Director for Administrative Affairs – Quality Assurance Unit

Job Summary:
Responsible for coordinating the Unit’s activities with departments, coordinators, students, and staff within the Faculty.

Reports to: Director of the Quality Assurance Unit
Supervision Scope: As per the organizational structure.

Duties and Responsibilities:

Assist in preparing the Unit’s annual implementation plan.
Supervise the review of course specifications and reports.
Coordinate and document periodic quality meetings.
Design and implement an internal documentation system.
Participate in evaluating departmental performance.
Develop and update quality tools and surveys.
Co-author the Faculty’s annual report.
Participate in identifying training needs.
Organize awareness campaigns on quality achievements.
Provide technical quality consultations.
Prepare for visits by the University Quality Assurance Center.
Update and manage the Unit’s database.
Follow up on plan implementation with the Director.
Write and review monthly outcome reports.
Coordinate and supervise student communication meetings.
Conduct statistical analysis of quality surveys.

Job Requirements:

Bachelor’s degree in Nursing Sciences.
Certified quality assurance training.
Computer proficiency.
Communication and teamwork skills.

Job Description Card (5)

Job Title: Departmental Quality Coordinator

Job Summary:
Responsible for following up and implementing quality assurance activities within the assigned department.

Reports to: Director of the Quality Assurance Unit
Supervision Scope: As per the organizational structure.

Duties and Responsibilities:

Review undergraduate and postgraduate course files before submission.
Maintain a file of the past three years’ exams and submit it to the Unit.
Organize student meetings on quality updates.
Coordinate and manage course evaluation surveys at the end of each semester.
Assist in survey preparation and data analysis.
Follow up on official communications between the Unit and the department.
Attend quality workshops and seminars.
Conduct monthly meetings with faculty and assistants to share quality updates and submit reports.
Submit department activities (plans, seminars, conferences, student activities, research) to the Unit.
Coordinate and monitor all department quality-related activities.

Job Requirements:

Bachelor’s degree in Nursing Sciences.
Certified training in quality assurance.
Computer proficiency.
Communication and teamwork skills.

Job Description Card (6)

Job Title: Quality Assurance Unit Secretary

Reports to: Director of the Quality Assurance Unit

Duties and Responsibilities:

Handle official correspondence and documentation for the Unit.
Organize and coordinate quality workshops.
Perform clerical and administrative duties within the Unit.
Assist Deputy Directors and staff in daily tasks.
Maintain and archive records and reports.
Follow up on official departmental communications regarding workshops.

Job Requirements:

Experience in secretarial work.
Certified training in quality assurance.
Computer proficiency.
Communication and teamwork skills.

The Annual Action Plan for the Quality Assurance and Accreditation Unit

Faculty of Nursing

Ain Shams University

Academic Year

2024-2025

Objective of the plan:

Achieving the vision, mission and goals of the faculty.
Disseminate the culture of quality in the faculty and beyond.
Follow up on updating the accreditation standards in the unit and in all faculty departments.
Follow up on the development of examinations and control systems.
Follow up on measuring the opinion of leaders, faculty members, the supporting staff, the administrative staff, students, graduates, and community parties.
Building effective academic calibers in the field of performance evaluation and quality assurance.

Work Dynamic within the Quality Assurance Unit:

Develop an annual work plan for the unit’s activities.
Follow up on the accuracy of academic and administrative departments and units to follow up on activities.
Reports on visits and plans and improvement plans based on feedback from the unit.
Document the activities and decisions of the Quality Management Board and faculty councils.

Participants in preparing, activating and implementing the plan:

Faculty authority

Scientific departments.

Members of the Quality Assurance Unit.

Students

Administrative members

Faculty members and supporting staff.

University Quality Assurance Center.

Work topics of the plan:

Follow up on the implementation of the faculty’s strategic plan.

Follow up reports on the strategic plan.

Follow up on the performance of faculty leaders:

Training leaders, faculty members, supporting staff, and administrators to raise performance efficiency with a culture of quality.
Faculty annual reports.
A plan to follow up the action plan for the activities of the Quality Assurance Unit for presentation, discussion, and approval by the councils.
Disseminate a culture of quality and continuously monitoring departments’ commitment to quality standards.

Follow up and develop educational programs at the faculty through:

Follow up on the development of the bachelor's/graduate program regulations based on a study of labor market needs.
Follow up on the review and provide support for the descriptions of bachelor's/graduate programs and their approval.
Follow up on the review, evaluation and support for the descriptions and reports of the courses for the bachelor's/graduate program and their approval by the relevant councils and taking annual corrective measures.
Follow up on the commitment to implementing teaching and learning strategies and periodically reviewing them to update them and taking annual corrective measures.
Training faculty members and assistant staff on implementing teaching and learning strategies.
Evaluating and developing the academic guidance system.
Activating the student complaints mechanism.
Following up on the activation of the support system for unsurpassed and outstanding students in the faculty.
Conducting an internal review of the various programs following the research plan and activities of the various departments and the continuous evaluation of the faculty's performance that the faculty has adopted for continuous improvement.

Providing technical support to the various departments in the faculty.

Follow up on the development and implementation of the scientific research plan.
Implementing the faculty plan for community services and environmental development:

Follow up on the annual reports of the community services plan.
Follow up on holding various educational and therapeutic community participation seminars.
Follow up on reports on organizing medical convoys to serve the local community.
Follow up on the development of educational laboratories in the faculty.
Follow up on security and safety plans and evacuation experiments.
Follow up on maintenance plans in the faculty.

The Annual Action Plan for Activities and Follow-Up of The Work of The Quality Assurance Unit

From September 2024 to August 2025

Performance Indicator	Time frame			Executive Officer	Implementation methods	Required activities and tasks	Objectives to be achieved
Strategic plan follow-up reports approved by the faculty Council. Faculty members’ attendance of Quality Assurance Center courses. Strategic Planning Standard Team’s follow-up of the action plan in collaboration with the Quality Manager. Completing the Strategic Planning Standard file documents.	During the academic year 2024-2025			Quality Unit Team and Strategic Planning Standard Team	Announcing workshops. Preparing a strategic planning standard file. Holding strategic planning workshops based on the needs of faculty members.	Disseminate awareness of the importance of strategic planning in the faculty. Preparing the annual report/self-study. Following up on the items of the action plan. Reports of the vice deans. Workshops on strategic planning based on the needs of faculty members.	Follow up on the implementation of the faculty's strategic plan (strategic planning standard)
Questionnaire analysis. Training plan approved by the faculty Council.	October 2024	July 2024		University Quality Assurance Center and Quality Assurance Unit at the faculty of Nursing	Training Committee reports. Questionnaires for studying the training needs of the faculty's academic leaders.	The existence of a training plan for leaders, faculty members and support staff based on training needs.	Follow-up of the performance of the faculty’s leadership (Leadership and Governance Standard)
Questionnaire analysis	September 2024			Quality Assurance Unit Team	Questionnaires to determine leadership style.	Obtaining feedback on the leadership style and performance of faculty leaders.
Updated mechanisms and approved documents	During the academic year 2024-2025			Faculty Administration Quality Assurance Unit	Mechanisms of justice, non-discrimination and commitment to professional ethics for all employees of the faculty.	Follow up to ensure justice, non-discrimination and adherence to professional ethics.
Approved and announced job recruitment for all categories	During the academic year 2024-2025			Quality Unit Team and Strategic Planning Standard Team	Reviewing the job description of all employees and academics.	Disseminate awareness of job description
Annual report approved by the faculty Council	September 2025			Faculty Administration - Quality Assurance Unit	Collection of vice dean activities	Annual Report/faculty Self-Study of Quality Assurance Unit Activities	Quality Management and Development (Quality Management Standard)
Annual report approved by the faculty Council	September 2025			Quality Assurance Unit Units’ managers	Course and program reports
Increasing awareness of the culture of quality among students and faculty members. Forming a team of students for quality activities affiliated with the Quality Unit. Increasing the number of faculty members and employees participating in quality activities. Attending the announced workshops with lists of trainees' names annually from the Quality Assurance Center.	During the academic year 2024-2025			Faculty Administration Quality Assurance Unit Team Quality Assurance Center, Ain Shams University Heads of Department	Update brochures on the activities and achievements of the Quality Unit to distribute them to students, faculty members and staff of the faculty. Holding awareness sessions and seminars for students, faculty members and staff Technical support for departments	Dissemination of the culture of quality
Internal audit and follow-up reports - approved and documented. Corrective plans if necessary.	July 2025			Quality Assurance Unit Team	Implementing the internal audit of the college: Following up on departments, laboratories and the library. Following up on controls Conducting the internal audit of the scientific departments. Following up on receiving auditors’ reports.	Continuous monitoring of departments and units’ commitment to quality and accreditation standards.
Attendance of target groups for training courses. Results of questionnaire analysis. Announcements and attendance sheets. Results of evaluation of activities and courses. Questionnaire analysis and discussion in the faculty Council	During the academic year 2024-2025			Faculty Administration Quality Assurance Unit Team Education Development Center Nursing Education and Continuing Training Unit E-Learning Unit	Training Needs Surveys. Evaluation Form for Effectiveness of Courses and Workshops.	The existence of a training plan for faculty members and assistant staff based on training needs.	Raising the efficiency of faculty members - assistant staff and administrators (standard for faculty members and administrative staff)
Questionnaire Analysis and Discussion at the faculty Council.	July 2024			Quality Assurance Unit Team	Questionnaires to measure the job satisfaction of faculty and assistant staff.	Measuring job satisfaction of faculty and assistant staff.
Performance reports are approved by the department councils and presented to the college council.	During the academic year 2024-2025			Faculty Administration Heads of Departments Quality Assurance Unit Team	Develop a questionnaire to evaluate the performance of faculty members and assistant staff. Student opinion questionnaires.	Follow up the performance of faculty members and assistant staff.
Attendance of target groups for training courses. Announcements and course attendance records. Results of evaluation of activities and courses.	During the academic year 2024-2025			Faculty Administration Quality Assurance Unit Faculty Secretary Education Development Unit	Workshops for faculty members and assistant staff. Faculty annual training plan.	Training faculty members, assistants and administrators according to training needs.
Attending workshops Submitting a report on the workshops that were held to activate the impact of training Having a record of attendance and numbers of trainees as well as training needs forms.	During the academic year 2024-2025			Faculty Administration Heads of Academic and Administrative Departments Quality Assurance Unit Team Faculty Secretary	Training of faculty members and administrators. Holding workshops to train on quality work and the different models used for quality in the departments according to the training plan of the Quality Assurance Unit and training needs questionnaires. Making announcements about training dates and publishing them in the departments and on the website.	Activating the impact of training courses to raise the efficiency of faculty members, assistant staff and administrative staff.
Survey results of labor market needs. Corrective measures and improvement plans approved by councils and committees.	July 2025	September 2024		Faculty Administration Academic Departments Quality Assurance Unit	Conducting a survey of labor market needs Presenting and discussing the results of the surveys Presenting and discussing corrective measures and improvement plans	Follow up on the development of the bachelor’s degree regulations/postgraduate studies program based on a study of labor market needs.	Follow up and develop educational programs at the faculty Criteria (Education and teaching - Educational programs and academic standards - Students and graduates - Postgraduate studies)
Program and course descriptions and reports and approved survey results and approved success rate statistics. approved by the faculty Council.	February 2025	September 2024		Team Unit Assurance Unit Academic Standards Officer Postgraduate Standards Officer	Undergraduate Regulations Postgraduate Regulations Opinion Survey Questionnaires Success Rate Statistics	Follow up and provide support for the descriptions and reports of the undergraduate/graduate program courses and their approval.
Existence of reports for internal and external auditors and modification of the program and courses according to the reports and improvement plans. Analysis of questionnaires and discussion of them in the faculty Council.	February 2025	September 2024		Faculty Administration Quality Assurance Unit Team Internal and External Reviewers Course Coordinators in the Various Departments	Faculty regulations for bachelor’s degree Postgraduate Regulations Internal and External Review Forms	Follow-up review and evaluation of the undergraduate/graduate program and courses.
The teaching and learning strategies booklet are approved and announced. The existence of program reports and courses approved and documented by committees and councils.	During the academic year 2024-2025			Academic Departments - Quality Assurance Unit and Teaching and Learning Standards Officer	Course description reports are consistent with teaching and learning strategies for each course and for the general undergraduate and graduate program.	Follow up on the commitment to implementing teaching and learning strategies, review them periodically to update them, and take annual corrective measures.
Academic Guidance and Scientific Leadership Reports are approved and their improvement plans Results of student questionnaires on academic guidance and scientific leadership.	February 2025	October 2024		Vice Dean for Education and Student Affairs Vice Dean for Research and Graduate Studies Quality Unit – faculty Administration	Developing models and questionnaires for academic leadership and academic guidance. Academic guidance and academic leadership reports. Improvement plans Student opinion questionnaires	Evaluation and development of the academic guidance and scientific leadership system.
Complaint forms - Complaint emails - Responding to complaints through the faculty administration	During the academic year 2024-2025			Quality Unit and the faculty Administration	Activating the mechanisms and announcing them to all parties	Activate the student complaints mechanism.
Support plans are approved to implement activities to support unsurpassed students according to the support plan.	During the academic year 2024-2025			Faculty Administration - Scientific Departments	Mechanism for supporting unsurpassed students - Plans for following up and supporting unsurpassed students.	Follow up on the support system for unsurpassed students at the faculty.
The existence of an updated and approved plan. The commitment of scientific research to the plan’s topis.	During the academic year 2024-2025			College Vice Dean for Postgraduate Studies and Research Scientific Departments	Preparing the plan topics. Coordination with the university plan and scientific research vision 2030	Follow up the faculty's research plan.	Follow-up on the development and implementation of the scientific research plan (scientific research standard)
Increase in the number of international published research papers.	During the academic year 2024-2025			Faculty Vice Dean for Postgraduate Studies Information Technology Unit Electronic Services	A team of e-services coordinators is available to provide support. Coordination of efforts with the university E-services workshops Workshops on how to publish scientifically	Establishing and preparing databases for scientific research and encouraging international publishing.
Community and environmental activities plan approved and documented Annual reports approved by the College Council Combined reports of community convoys and activities	September 2025		September 2024	Faculty Vice Dean for Community Service and Environment Affairs	Community and Environment Activities Plan Community Service Activities Reports Community Needs Identification Survey	Follow up annual reports Community Service Plan	Implementing the faculty plan for community service and environmental development (community service standard)
Certified statement of the number of seminars implemented Training plan Awareness programs Questionnaire results certified and documented	During the academic year 2024-2025			Faculty Administration - University Administration - Vice Dean for Environmental Affairs - Community Service - Quality Assurance Unit	Identifying community needs - Announcing seminars through various means - A plan for a list of seminars in conjunction with international days - A survey of community stakeholders' opinions	Promote environmental development and community service activities
Statement of the number of medical convoys that were implemented	During the academic year 2024-2025			Faculty Vice Dean for Community Service and Environment Affairs - Community Service Standard Officer	Approval of the faculty Council, announcements and letters of medical convoys and preparation of their special supplies	Organizing medical convoys to serve the local community
Laboratory manager reports on development work according to the plan approved by the relevant committees and councils. A statement of the tools, equipment, educational tools, mannequins, etc. included in the laboratories.	During the academic year 2024-2025			Faculty Administration - University Administration - Vice Dean for Environmental Affairs - Community Service - Quality Assurance Unit	Laboratory Development Plan Follow-up Reports	Follow up on the development of the current educational laboratories in the faculty.
Software updates for teaching, classrooms and technology labs are under development.	During the academic year 2024-2025			Faculty Administration - University Administration - Vice Dean for Environmental Affairs - Community Service - Community Service Standard Officer	Maintenance Plan Follow-up Reports Purchase Contracts and Invoices	Providing the faculty with modern software, educational platforms, display screens and computers.

Mechanisms and procedures to ensure the rotation of authority in leadership positions

In accordance with the Universities Organization Act No. 49 of 1972 and its implementing regulations
the dean of the faculty is appointed from among his professors on the basis of a committee formed by the Council of the College and the University and the Higher Council of Universities chaired by the President of the University.
The head of the department is selected from among the senior professors in the scientific department and thus issued a decision by the Rector to advertise the vacant positions and leadership positions, for example: Selection of the directors of the units.
Set a period of time for each position and set the terms and procedures for renewal. Up to two consecutive courses (the cycle is extended for three years and then reopened –
The opportunity for various faculty faculty members to apply for the vacant post such as unit directors after advertisement
Presentation of applications and curricula vitae of candidates for the post Example of unit managers to a committee chaired by the Dean of the College.
The competent agent to examine the selection of an appropriate faculty member for the job (such as the Director of Unit and Centre in accordance with the Leadership Selection Criteria and the attached development plan).
Periodically assessing the performance of the leadership managers (s) from the parties concerned and taking the necessary action to stimulate, improve, accountable, accountable and decide on renewal
Representation of the sections in the chairmanship and membership of centers, units and leadership positions so that they are not limited to a particular person or section.
Periodic restructuring of the members of the various boards, units and committees: the Committee for Curriculum Development, the Committee for Education and Students Affairs, the Committee for Crisis and Disaster Management, and the Unit for Nursing Education and Continuing Training only; Graduates Education Development Centre, Scientific Research Ethics Committee, Library Committee, Postgraduate Studies and Scientific Research Committee (every two years, unit managers submit an annual report to the Dean of the Faculty on their activities.

Criteria for the Administrative Leaders selection

The objective of the mechanisms for selecting and appointing administrative leaders:

1- The process of establishing mechanisms for selecting administrative leaders aims to ensure accuracy in selecting leaders, which ensures the achievement of supportive and continuous development to raise the efficiency and effectiveness of the institution.

2- Contributing to the formation of administrative leaders capable of achieving continuous development.

Vacancies are announced for the appointment of leadership, and the college secretary is appointed by a decision from the university president based on the nomination of the college dean. The head of the administrative department is also appointed by a decision from the college president and based on the opinion of the college secretary.

Mechanisms for selecting and appointing administrative leadership

1- Announcing vacant positions for the appointment of administrative leaders, along with the required criteria for this position.

2- Administrators who wish to fill the position (College Secretary) after it is announced during the specified nomination period shall submit an official application, a CV, and a development plan. In the event that the position of Head of Department or Administration becomes vacant, the College Secretary shall nominate the appropriate employee according to seniority who meets the announced criteria and conditions.

3- Appointment shall be made by a selection committee for a maximum period of three years based on performance evaluation reports and the availability of standards.

4- The head of the administrative department is appointed by a decision from the Dean of the College and based on the opinion of the Secretary of the College.

5- The term of office for leadership and supervisory management positions ends upon the expiry of the period specified in the decision to fill them. The college secretary is also appointed by a decision of the university president based on the nomination of the college dean.

Criteria of the Academic Leaders selection

Criteria for the selection of Academic Leaders selection

Objective of the management selection and appointment mechanisms:

The process of developing management selection mechanisms aims at accurate leadership selection, ensuring supportive and continuous development to increase the efficiency and effectiveness of the enterprise
To contribute to the formation of managerial leadership capable of achieving continuous development. The Secretary of the College is appointed by decision of the Rector on the nomination of the Dean of the College. The Chief of the Administrative Section is appointed by decision of the President of the College and on the basis of Ray the Secretary of the College.

Selection and appointment mechanisms for administrative leadership

The advertisement of vacancies for the appointment of managerial leadership is attached to the criteria required for this post.
Administrative gentlemen wishing to fill the post (the Secretary of the College shall apply after advertisement within the period specified for formal application, curriculum vitae and development plan. In the event of the vacancy of the head of the section or department, the Secretary of the College shall apply.
Appointment through a selection committee for a period of up to three years based on performance appraisal reports and the fulfilment of standards.
The Chief of Administrative Section shall be appointed by decision of the Dean of the College and on the opinion of the Secretary of the College.
The Secretary of the College is appointed by decision of the Rector on the basis of the nomination of the Dean of the Faculty.

Basis/criteria of selection:

Be of Egyptian nationality - be of good career and reputation
Hasn't previously been sentenced to a felony, a penalty of restriction of liberty or a crime against honour or honesty of any kind;
He had not been reconsidered
Hasn't already been dismissed from service by a final judgement or disciplinary decision unless it has elapsed four years since it has been issued; At least.
Prove his or her fitness for the post by a certificate issued by the competent medical board
To be eligible for the post to obtain an appropriate qualification for the position.
experienced in the field of specialization;
To receive training courses;
Ability to develop a comprehensive vision, establish operational goals and programmes for management development.
He has leadership qualities that help to create a favourable climate of cooperation among all actors.
Ability to deal with, respond to and manage crises well
Ability to communicate with all parties concerned
Respect for time and commitment to values
Knowledge of the necessary financial and legal aspects.
Capacity for timely decision-making.
Capacity to deal with modern electronic media and has effective communication skills
Capacity to develop subjective skills

Performance appraisal criteria “Confidential report”

Adequacy ratings according to civil service

Excellent from 90 to 100 degrees
competent from 80 to less than 90 degrees
above average from 65 to less than 80 degrees
average from 50 degrees to less than 65 degrees
weak below 50 degrees

The performance of a staff member shall not be rated to an excellent rank in the following cases:

if he or she is punished by a deduction from remuneration for a period of more than three days or by a heavier penalty during the year in which the element of the report is drawn up
If he or she is incumbent of a leadership or supervisory position and any penalty during the year for which the report is drawn up.
If have the opportunity of Training and miss it without accepted able excuse:
If a discount for more than 15 days to 30 days takes an average rank
If the discount for more than 30 days takes a low rank,
the human resources management declares the staff member electronically or in paper as performer within fifteen days of approval by the Commission.

A staff member has the right to appeal against a determination of adequacy within fifteen days of the publication of his or her report

Attendance from 8.30 to 8.45 a.m.
Delay from 8.45 a.m. to 9.30 a.m.
One hour from 9.30 a.m. to 10.30 a.m.
Two hours from 10.30 a.m. to 11.30 a.m.
Dismissal times are at 2:00 PM

Institutional Accreditation Standards

Quality Management and Development

Indicators	Standers
1. The institution has a quality assurance unit with qualified personnel and appropriate equipment, and representatives from various categories in the institution participate in it, taking into account the diversity of experiences and skills to cover the various tasks.	Quality Management and Development
2. The internal regulations of the quality assurance unit include an organizational structure with clear subordination and relationships, and define the relationship of the unit with the quality assurance center at the university, which contributes to activating its role and supporting its activities.
3. The institution's activities are evaluated periodically using objective performance indicators and appropriate tools.

Faculty Members and support staff

Indicators	Standers
The ratio of faculty and support staff to students at the institution level is consistent with the reference rates for the type and nature of educational programs offered at the institution.	Faculty Members and support staff
The training needs of faculty and support staff are determined periodically, and appropriate measures are taken to implement programs that meet the training needs of each category.
The criteria for evaluating the performance of faculty and support staff are objective, and the leadership informs them of the evaluation results, discusses them with them when necessary, and uses the results to improve performance.

Scientific research and scientific activities

Indicators	Standers
1. The scientific research plan is documented and is related to the university’s plan, national trends and the needs of the surrounding community, and is suitable for the capabilities of the institution.	Scientific research and scientific activities
2. The Foundation has effective mechanisms to spread awareness of the ethics of scientific research and monitor its application.
3. The available resources are sufficient for scientific research activities, and the Foundation works to develop financing sources, and seeks to participate in research projects funded by local, regional and international institutions.
4. The availability of activated climate and methods to support and motivate scientific research, and to develop the capabilities of researchers and to encourage and support joint research between various specializations and applied research.
5. The research production of the institution is in constant growth, and is commensurate with the number of faculty members.
6. The faculty members and the assisting body participate in activities, projects, scientific conferences, and research

Strategic Planning

Strategic planning

Indicators	Standers
1. The mission and vision of the institution are approved and announced, and the concerned parties participated in developing them.	Strategic planning
2. The mission of the institution is clear, and reflects its educational and research role and its social responsibility in line with the community expectations of higher education institutions, and the mission contributes to achieving the university's mission.
3. The strategic objectives of the institution are announced and clearly formulated, based on environmental analysis, and contribute to achieving the mission of the institution, and are measurable and verifiable within the time frame of the plan.
4. The executive plans include activities that achieve the strategic objectives, reflect the priorities for implementing activities and their logical sequence, and specify the responsibility for implementation, the timetable, the financial cost, and performance indicators.
5. The institution has periodic reports to follow up and evaluate the progress of the executive plans according to the timetable and achieving the targeted performance levels.

Teaching and learning

Indicators	Standers
The student evaluation process is managed efficiently and fairly, and exams are kept, copied and distributed in a manner that ensures their confidentiality.	Teaching and learning
The rules for dealing with student grievances regarding evaluation results are documented and announced, and there are mechanisms to monitor their implementation	Teaching and learning

Administrative Staff

Indicators	Standers
1. The administrative apparatus is appropriate to the size and nature of the institution's activities, and employees are distributed according to their qualifications and capabilities to different jobs and in a manner consistent with the job's tasks, and there are mechanisms to deal with shortages and surpluses in its members.	Administrative apparatus
2. The training needs of employees are determined periodically, and appropriate measures are taken to implement programs that meet the training needs of each category.
3. The institution has a system for evaluating the performance of members of the administrative apparatus that includes objective and announced criteria, and the leadership notifies them of the evaluation results, discusses them with them when necessary, and is keen to use the evaluation results for accountability and for developing training and development programs.
4. The institution has appropriate means to measure the opinions of members of the administrative apparatus and take the necessary measures to study them, and benefit from the results in taking corrective measures

Community Participation and Environmental Development

Indicators	Standers
1. The organization is active in the field of self-help community service.	Community Participation and Environmental Development
2. The organization shall have various opportunities to serve the needs of the community.
3. The movement tools for example to support the community in the field of decision-making and participation of the movement for the benefit of the community.
4. To provide appropriate resources for community assessment and use of results in health initiatives.

Postgraduate studies

Indicators	Standers
1. Graduate studies programs are varied, contribute to achieving the institution’s message, corresponding to the labor market variables, and are promoted locally and regional.	Postgraduate studies
2. Resources, capabilities and facilities necessary for the educational and research process in graduate studies programs appropriate to achieve learning outcomes.
3. The mechanisms of registration and supervision in postgraduate studies are defined and announced and are reviewed periodically for the purpose of developing them, and there are objective and fair guarantees to distribute scientific supervision to messages in accordance with specialization.
4. The Foundation has appropriate means to measure the opinions of graduate students, take the necessary measures to study them and benefit from the results in taking corrective measures.

Students and Graduates

Indicators	Standers
1. The rules of admission, transfer and distribution of students to educational programs and specialties, clear, fair and announced.	Students and graduates
2. The Foundation has an integrated and effective system to support students financially, socially and healthy, and students are defined by it by multiple means.
3. The Foundation has effective mechanisms to integrate people with special needs into student society and take into account the suitability of construction and equipment.
4. The presence of a representation of students in the relevant committees.
5. Student activities are varied, and the institution provides it with appropriate resources in terms of places, equipment and supervision.
6. The Foundation has databases for graduates that occur periodically, and provides them with programs for professional development and continuous education in accordance with the needs and developments of the labor market.

Leadership and Governance

Indicators	Standers
1. Academic and administrative leaders are selected in accordance with objective and declared criteria and transparent mechanisms that achieve equal opportunities and power circulation.	Leadership and Governance
2. Current and potential leaders are developing their capabilities and working to form new cadres of leaders.
3. Objective leadership evaluation criteria, parties involved in the evaluation process, and the results are used to improve institutional performance.
4. The Foundation has fundamental and available values available to those concerned, and effective mechanisms to ensure transparency, fair practices, non -discrimination, and the application of professional ethics between members of the institution
5. The information announced about the institution is comprehensive and covers all its activities, and the institution guarantees its credibility and modernization.
6. The organizational structure is accredited, declared and appropriate for the size and activity of the institution, and includes the basic departments necessary to achieve its mission and goals.

Academic Standards and Educational Programs

Indicators	Standers
The academic reference standards adopted by the institution through the official councils are consistent with the institution’s mission and objectives.	Academic Standards and Educational Programs
The educational programs are appropriate to the requirements of the labor market according to what the institution’s mission entails.	Academic Standards and Educational Programs

Financial and Material Resources

Financial and material resources

Indicators	Standers
The institution's financial resources are sufficient for the nature of its activity and the number of students, and are distributed according to actual needs to enable the institution to achieve its mission and objectives.	Financial and material resources
Funding sources are diverse with evidence of an increase in the rate of development of the institution's own resources.
The institution's buildings, lecture halls, classrooms, laboratories, workshops, etc. and their equipment are appropriate for the nature of the institution's activity and the number of students, and a healthy climate is available in the buildings. Maintenance of halls, laboratories, machines, equipment, infrastructure and facilities is carried out periodically.
The means of communication, resources and technological systems used are modern and appropriate for the academic activity of the institution and its administrative operations.
The library is appropriate for the institution's activity in terms of the availability of books, references, equipment and services that meet the needs of students and researchers, and the digital library is available to those concerned.
The institution's financial resources are sufficient for the nature of its activity and the number of students, and are distributed according to actual needs to enable the institution to achieve its mission and objectives.

Quality Unit Protocol

Internal Regulations of the Quality Assurance Unit

Faculty of Nursing

Ain Shams University

Introduction

Within the framework of the state's interest in education and considering it the first national project to face the challenges of the third millennium with all its challenges, and in light of the focus on the issue of quality in higher education institutions, it was imperative for the Faculty of Nursing - Ain Shams University to pay attention to the quality of education, performance evaluation and quality assurance, which was approved by the National Conference for the Development of Higher Education in Egypt in 2000, and to be the focus of one of the six priority projects from the strategic development projects that are implemented in the period from 2000 to 2017 AD.

From here, the Quality Assurance Unit was launched, which was established in February 2004 at the Faculty of Nursing - Ain Shams University, believing in the importance of confirming the quality of educational programs and continuous improvement in institutional and academic performance in all fields of education and scientific research. The establishment of the Quality Assurance Unit is a true reflection of the interest of the university administration, the college administration and faculty members in the quality of the educational process as a guarantee of continuous improvement in the application of quality in all its processes and dimensions in university and post-university education, while ensuring a high level of institutional performance to achieve the aspirations and requirements of students and beneficiaries of the service. The College Council approved in February 2004 the establishment of the Quality Assurance Unit and the allocation of a place for the Unit on the second floor. The Quality Unit team also made amendments to the Quality Assurance Unit Board of Directors and the Unit’s Executive Team based on the new developments. The Quality Unit Board of Directors at the College studied the internal regulations for the Quality Assurance and Accreditation Unit at the College.

Legal Framework

The Quality Management Unit is a scientifically independent unit that reports administratively to the Dean of the Faculty and technically to the Quality Assurance Center at the University. The unit is the organizational entity technically responsible for preparing the Faculty's strategy to ensure continuous development and accreditation of the Faculty.

Vision

The Quality Assurance Unit at the Faculty of Nursing, Ain Shams University, aims for the Faculty to become a pioneer in the field of quality and accreditation at the local, regional and international levels.

Mission

The mission of the Quality Assurance Unit aims to establish an internal system to improve the quality of the comprehensive and continuous institutional assessment of all elements of the educational process and its management in a way that ensures the continued development of all systems and means that support the efficiency of the educational process to prepare nursing cadres capable of innovation, creativity, leadership and pioneering, and are distinguished by quality and mastery to provide a safe service to the community and contribute to the development of the environment and capable of international competition in educational and research practices and the use of the best available resources.

Objectives of the Quality Assurance Unit

The Quality Assurance Unit aims to achieve its mission regarding quality assurance in the college by achieving the following objectives:-

1. Enabling the college to achieve its mission through continuous evaluation, performance development and improving the quality of the educational process.

2. Reviewing and developing academic programs and courses in line with the requirements of ensuring the quality of educational performance through the unit's work team and the unit's coordinators from the departments.

3. Participating in developing improvement plans and corrective actions to overcome weaknesses and confront external threats.

4. Creating an appropriate environment to spread the concepts of quality among students, faculty members and employees and pushing the process of continuous improvement of all axes of education and institutional development.

5. Applying the principles and standards of quality, based on the standards of the National Authority for Quality Assurance and Accreditation of Education in line with the mission and vision of the college.

6. Strengthening national communication channels that care about the quality of university education, which enables the college to exchange experiences in developing the performance of the educational and research process and community services.

7. Activating the activities of evaluation, assessment and internal review in the college through questionnaires related to the educational process, faculty members and administrators.

8. - Spreading the culture of quality and awareness of the importance of implementing evaluation programs among all faculty members and employees of the college and its various scientific and administrative departments.

9. Activating the role of student participation in quality work at the college.

10. Supporting the quality assurance and accreditation process and encouraging all scientific departments to participate in all accreditation requirements.

11. Supporting continuous improvement processes by directing those in charge of various development activities, each in his field, to keep pace with quality levels.

12. Qualifying the college to obtain institutional and academic re-accreditation.

Quality Assurance Unit Responsibilities

The Quality Assurance Unit at the college is responsible for the following:

Continuous coordination with the University’s Quality Assurance Center from a technical and administrative standpoint
Ensuring the use of the forms designed by the National Authority for Quality Assurance and Accreditation of Education to describe programs and courses, program and course reports, etc.
Following up on performance evaluation and quality assurance activities in the various scientific and administrative departments at the college.
Analyzing the results of performance evaluation and quality assurance activities at the college and approving them from the department and college councils.
Reviewing program reports and decisions submitted by the academic departments.
Preparing the annual report of the college and submitting it to the Dean of the College for approval by the College Council.
Providing technical support and consultations to the academic departments and various departments at the college regarding quality assurance and accreditation.
Working with all academic departments and relevant departments in the college to prepare the college for the re-accreditation stage.
Preparing periodic reports on the unit's performance and submitting them to the professor/dean of the college.
Establishing a culture of performance evaluation and quality assurance through seminars and workshops.
Preparing the college's self-study.

Unit Board of Directors Duties

The Unit Board of Directors is responsible for approving policies, programs and work systems that achieve the unit’s objectives in light of the college’s strategic plan and within the framework of the governing laws, as follows:

Establishing the internal work system in the unit and defining the responsibilities and general description of the duties of its employees.
Reviewing reports submitted by the unit’s director on the progress of work, as well as reports related to the various departments of the college.
Study and review the vision and mission of the college according to the developments that require it, and develop the work system.
Study the work plans submitted by the unit director and emanating from the college’s quality strategy, in preparation for approving them and providing the necessary capabilities for implementation.
Board of Directors meetings:
- The unit’s Board of Directors meets once a month based on a proposal from the unit’s director and an invitation from the Chairman of the Board of Directors - or his representative - and the meeting is valid with the attendance of the majority of the board members (half + one), and the proceedings of each session are documented by writing the minutes of the session and approving them by the Chairman of the Board of Directors, and the minutes of the session are submitted for presentation to the college council.
- The Council holds emergency sessions if necessary.

The beneficiaries and those directly related to the unit are:

First: Entities within the university:

University Council
Quality Assurance Center at the university and its units in the colleges and institutes affiliated to the university.
Administrations and competent bodies at the university.
Students.
Faculty members and their assistants.
Faculty staff

Second: Entities outside the university:

The National Authority for Quality Assurance and Accreditation of Education.
Ministry of Higher Education.
The Supreme Council of Universities and its relevant committees.
The Nursing Syndicate and professional unions related to graduates' specializations
Community parties and civil society institutions
Government and private hospitals.
Nursing Sector Committee.
Civil society institutions interested in nursing.

Unit Subcommittees

The unit includes several subcommittees, each of which carries out a set of activities. Each committee is formed from different work teams of some faculty members, assistant staff, and college employees:-

First: Committee for Reviewing and Preparing Standards Files:

Each standard has a work team consisting of the standard head, faculty members, and assistant staff. The tasks of this committee are summarized in:

Following up on the standards activities as stated in the Authority’s guide to ensuring the quality of education and accreditation.
Completing the standards files for the required years and following up on the feedback from all evaluation and follow-up processes for the various departments, whether academic or administrative, and benefiting from the information obtained to complete the standards.
Coordinating with the relevant authorities to obtain the necessary data to complete the standards.
Writing reports on the progress of the stages of completing the standards and proposals for improvement.

No.	Standard
1	Strategic Planning
2	Leadership and Governance
3	Quality and Continuous Development
4	Faculty Members
5	Administrative Apparatus
6	Financial Resources
7	Standards and Educational Programs
8	Teaching and Learning
9	Students and Graduates
10	Scientific Research
11	Postgraduate Studies
12	Community Participation

Second: Awareness Committee:

The tasks of this committee are summarized in:

Disseminating the culture of quality among leaders, faculty members, their assistants, administrators, and the surrounding community.
Disseminating the culture of quality among students (undergraduate and graduate levels).
Disseminating knowledge, awareness programs, and training related to ensuring institutional and academic quality.

Third: Quality Coordinators Committee from the departments:
The tasks of this committee are summarized in:
Collecting questionnaires received from the scientific and administrative departments.
Following up on the completion of department files.
Following up on the completion of both scientific leadership and academic guidance.
Receiving suggestions and complaints from the departments and following up on solutions to them.

Fourth: The College's Internal Audit Committee:

The committee consists of faculty members and its activities include:

Writing and submitting internal audit reports for the college, which are approved by the College Council.

Fifth: Student Participation Committee: Includes the participation of a number of students from the four groups.

Sixth: Administrative Affairs Committee:

The tasks of this committee are summarized in:

Secretarial affairs of the unit.

Means of communication with the Quality Assurance Unit at the Faculty of Nursing - Ain Shams University:-

Second floor - Faculty of Nursing - Ain Shams University.
University website: http://www.asu.edu.eg
College website. http://nursing.asu.edu.eg
College phone: 24826045 / 24861277
Fax: 24861277.

Mechanisms for surveying labor market requirements